Capabilities / WebRTC
WebRTC
Real-time video and audio inside the browser, including sessions that carry live data from physical instruments.
What this involves
- Peer-to-peer and server-mediated sessions
- No-download, no-signup patient and customer joins
- Live device and instrument data inside the session
- One-to-one and one-to-many event formats
- Fallback behaviour on degraded connections
- Recording, scheduling and session management
WebRTC is straightforward until the session has to do something other than show two faces. Ours usually do. A virtual primary care consultation has to carry live instrument readings alongside the video, stay in sync, and fail in a way a clinician can recognise. A property open house has to run one-to-many against a listing that might change mid-session.
Removing friction on the patient or customer side is often the whole point. One of our healthcare platforms runs video consultations with no download and no sign-up, because the person who most needs a remote appointment is frequently the person least able to install an app.
Where we have used it
Instant Virtual Primary Care
A virtual primary care station combining WebRTC consultations with remotely connected medical devices, on a full CI/CD pipeline.
Chronic Care Management System
A single platform for Medicare chronic care management: enrolment, call scripts, care plans, scheduling, VOIP and video.
Real Estate Property Management CRM
MLS/IDX-integrated property CRM with a buyer mobile app and live one-to-one and open-house video events.
Working on something that needs WebRTC?
Describe the constraint and we will tell you how we would approach it, including when the answer is that you do not need us.